The Rental Process
Important things to know:
The process for instrument rentals is conducted in person – not online. We know how vital it is to provide a one-on-one customer experience which allows you to ask questions and get comfortable with the rental process. It will be necessary for you to call in advance and make a rental appointment.
Plan on 20 to 30 minutes for the student to be sized, review the contract, ask questions and get familiar with the process. With over 35 years in this business you can be assured that you will be sized properly and leave fully informed about the rental instrument program.
If you are already a current renter and are simply moving up in size – you should also make a prior appointment and plan on 10 to 15 minutes for the exchange.
Always call ahead (817-741-3838) to make an appointment if you are renting for the first time or if you are moving up in size.
When you come to your appointment please be on time along with bringing your driver’s license and credit card. If you know who your instructor is – that information will be helpful too as many local teachers have specific things they are looking for. You will be providing credit card information to be kept on file the entire time you are renting from Young Musicians, Inc. Keeping your credit card information up to date the entire time while renting is your responsibility.
Our billing cycle is divided into 3-month blocks.
1) January – March
2) April – June
3) July – September
4) October – December
When you begin, your rental fee will be pro-rated to put you in sequence with the next billing cycle. When the next billing cycle starts you will be charged to your credit card for that up-coming 3-month block. This process will renew billing cycle until you return the rental instrument outfit.
We know that circumstances in life change – life happens. There is no need to make an advance appointment for a rental return.
Simply bring your instrument rental outfit to our Violin Shop (5901 Park Vista Cir #111, Keller TX 76244) during regular business hours.
Feel free to call to schedule an appointment, or if you have any advance questions. 817-741-3838